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Please follow this guide on in your Jira DC instance. Page TreerootSHOKU:SHOKU:SHOKU:SHOKU:SHOKU:SOFIA:@selfstartDepth1

Prerequisite

Please make sure that the server in which your Atlassian products run has access to the following domain: https://login.microsoftonline.com

This is a necessary step in order to validate the SharePoint users that are going to access the SharePoint Connector’s APIs.

Configure Allowlist

In order for SharePoint to communicate with Jira, you need to allow access from the desired SharePoint domain. Please refer to the documentation here on how to do this.

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