bitvoodoo's Success Story: Enable Quick and Easy Access to Internal Information for PostFinance

bitvoodoo, a leading Atlassian Solution Partner, set out to deploy Confluence as an information management system for PostFinance AG, one of the largest Swiss financial institutions and the largest in Swiss payment traffic.

Their issue?

Their company information was stored on different databases using various technologies, which led to it being hard to find, and even harder to keep up-to-date. PostFinance AG’s immediate need was to build a professional information management system suitable for their extensive business and easily accessible by all employees. 

How did they use Metadata for Confluence?

bitvoodoo quickly implemented a robust Confluence platform together with essential Marketplace apps. Their admins structured the information with predefined metadata sets using Communardo’s Metadata for Confluence app.

It enabled the information in Confluence to be categorised, which facilitated:

Effective search queries
Accurate search results
Reduced response time for customers

The results.

In one sentence? PostFinance users could retrieve and process information at ease.

The new robust Confluence platform enabled employees at PostFinance to access over 2,500 pieces of content in three languages, covering 15 topic categories, made up of six document types, organised according to specific metadata. All of this, while having targeted information sent to the customized dashboards of specific user groups.