Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 6 Current »

Manual migration path for User Profiles for Jira Server/Data Center to Jira Cloud

Our User Profiles for Jira Server/Data Center app and the one for Jira Cloud have differing conceptual ideas for addressing some of the use cases. Furthermore there are technical constraints in the cloud environment that impede automatic migration. Therefore, we do not provide an automated migration path.
Instead, we can in all conscience recommend starting from scratch in the Jira Cloud, as this can be configured very easily and quickly.

Differences between User Profiles for Jira Server/Data Center and Jira Cloud

Our User Profiles for Jira cloud app is still in its early stage of development. We are working on adding new features to the app. For further details regarding our plan and progress please refer to our public roadmap.

The following table gives you an overview of the current functional differences between our Server and Cloud apps.

Feature

Cloud

Server/DC

Synchronize user profile elements from user directory to Jira

(tick)

  • Microsoft Entra ID (Azure AD)

  • user information is not added to the user’s profile but directly stored as custom fields

(tick)

  • LDAP repositories

  • user information extends the user’s profile and is displayed on hover profile

Add user profile information manually

(error)

(tick)

Display profile information in Jira tickets

(tick)

(tick)

Support of custom fields with type "User Picker"

(tick)

(tick)

Compatible with Jira standard functions (use profile information for e. g. search, reporting, queues, automation)

(tick)

(tick)

Integration with User Sync and SAML SSO from resolution

(error)

(tick)

Add user profile details for JSM customers as agent

(error)

(tick)

Display out of office information for assignee

(tick)

(error)

So, why should you go Cloud?

  • Atlassian’s end of support for server, as of February 2, 2024.

  • The cloud version offers easier configuration for the admins.

  • With the cloud version, you get instant access to new feature releases and automatic upgrades, alleviating the need for manual work.

If you need more information to help you decide if moving from server to cloud is a good option for you for the entire Atlassian suite, check out Atlassian Cloud Migration Center. 

If you have further questions and want to get in touch with us, please Raise a support request!

  • No labels