Differences between User Profiles for Jira Server/Data Center and Jira Cloud

Our User Profiles for Jira cloud app is still in its early stage of development. We are working on adding new features to the app. For further details regarding our plan and progress please refer to our public roadmap.

The following table gives you an overview of the current functional differences between our Server and Cloud apps.







Synchronize user profile elements from user directory to Jira

  • Microsoft Entra ID (Azure AD)

  • user information is not added to the user’s profile but directly stored as custom fields

  • LDAP repositories

  • user information extends the user’s profile and is displayed on hover profile

Add user profile information manually

Display profile information in Jira tickets

Support of custom fields with type "User Picker"

Compatible with Jira standard functions (use profile information for e. g. search, reporting, queues, automation)

Integration with User Sync and SAML SSO from resolution

Add user profile details for JSM customers as agent

Display out of office information for assignee